Contact information

Thank you for visiting Retailfezo.

If you have questions about our products, orders, shipping, returns, refunds, payments, or other store-related matters, please contact our customer service team.

Customer Support

Email:
[email protected]

Website:
retailfezo.com

For order-related inquiries, please include:

  • Your order number

  • Your full name

  • A brief description of your question or issue

  • Photos or videos where relevant to a damaged, defective, or incorrect item

Providing this information can help us review your request more efficiently.

Customer Service

Our customer service team can assist with:

  • Product information

  • Order status

  • Shipping and delivery

  • Returns and refunds

  • Damaged or incorrect items

  • General website questions

We aim to respond to customer inquiries as promptly as reasonably possible.

Business Information

Store Name:
Retailfezo

Company Name:
Songyuan Zhuya Network Technology Co., Ltd.

Company Address:
Room C027, 4th Floor, Shangqi
Building 2, Commercial Complex
Boxue Road, Ningjiang District
Songyuan City, Jilin Province
China

Customer Service Email:
[email protected]

Website:
retailfezo.com

Important Notice

Please contact our customer service team before returning any product.

Do not send returns to the company address listed above unless our customer service team has specifically provided that address as part of your return instructions.

For return procedures, please refer to our Return & Refund Policy.