Terms of service

These Terms of Service govern your access to and use of retailfezo.com, including purchases made through the Retailfezo online store.

By visiting our website, using our services, or placing an order, you agree to these Terms of Service and any other applicable store policies.

1. Online Store Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt unauthorized access to our systems

  • Interfere with website security or functionality

  • Upload malicious code or harmful content

  • Misuse our services in a way that may damage Retailfezo or other users

We reserve the right to restrict or terminate access where misuse, fraud, or security concerns are identified.

2. Product Information

Retailfezo offers furniture and home storage products, including cabinets, media consoles, nightstands, and related items.

We make reasonable efforts to present product descriptions, images, dimensions, finishes, materials, prices, and other available information accurately.

However, colors and appearance may vary slightly due to lighting, screen settings, natural material variation, or manufacturing differences.

Product availability may change without notice.

3. Pricing and Payments

All prices displayed on our website are shown in the applicable store currency unless otherwise stated.

We reserve the right to correct pricing, product information, or other errors where reasonably necessary.

Orders are not considered final until payment has been successfully processed and the order has been accepted.

Payment processing may be provided by third-party payment service providers.

4. Orders

When placing an order, you are responsible for providing accurate billing, shipping, and contact information.

We may cancel, reject, or limit an order where reasonably necessary, including in cases involving:

  • Suspected fraud

  • Payment issues

  • Incorrect product or pricing information

  • Inventory limitations

  • Shipping restrictions

  • Other operational or legal concerns

If an order is canceled after payment has been collected, an appropriate refund will be issued.

5. Shipping and Delivery

Shipping terms, charges, processing times, and estimated delivery times are described in our Shipping Policy.

Delivery estimates are not guaranteed delivery dates.

Actual delivery times may be affected by carrier operations, destination, weather, customs procedures, holidays, or other circumstances outside our reasonable control.

6. Returns and Refunds

Returns, refunds, cancellations, and related conditions are governed by our Return & Refund Policy.

Customers should review that policy before requesting a return or refund.

7. Product Assembly and Use

Some furniture products may require assembly.

Customers should follow the instructions, warnings, and care guidance provided with the product where applicable.

Furniture should be used only for its intended household purpose.

Customers are responsible for ensuring that products are assembled, installed, and used appropriately.

8. Intellectual Property

The content on retailfezo.com, including website text, graphics, layout, branding, logos, and other original materials, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate authorization.

Third-party trademarks, product names, or other intellectual property remain the property of their respective owners.

9. Third-Party Services

Our website may rely on third-party services for functions such as payment processing, shipping, analytics, hosting, or other operational services.

We are not responsible for independent third-party websites, platforms, or services that are outside our control.

Use of third-party services may be subject to their own terms and policies.

10. Prohibited Activities

You may not use our website or services to:

  • Violate applicable laws or regulations

  • Infringe intellectual property rights

  • Submit false or misleading information

  • Distribute malware or harmful code

  • Attempt to interfere with website security

  • Collect information about other users without authorization

  • Engage in fraudulent or abusive activity

11. Disclaimer

We make reasonable efforts to maintain accurate and reliable website information.

However, to the extent permitted by law, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.

Nothing in these Terms excludes rights or protections that cannot legally be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, Retailfezo and its associated business entity will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Any limitation of liability applies only to the extent legally permitted and does not limit mandatory consumer rights.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our website or violation of these Terms.

14. Changes to These Terms

We may update these Terms of Service when reasonably necessary to reflect changes in our business, services, policies, or legal requirements.

Updated terms will be posted on retailfezo.com.

Your continued use of the website after changes take effect constitutes acceptance of the updated terms where permitted by applicable law.

15. Governing Law

These Terms are governed by applicable laws and regulations.

Nothing in these Terms limits any mandatory consumer rights that may apply based on your location.

16. Contact Information

If you have questions about these Terms of Service, please contact:

Retailfezo
Email: [email protected]
Website: retailfezo.com

Company Name:
Songyuan Zhuya Network Technology Co., Ltd.

Company Address:
Room C027, 4th Floor, Shangqi
Building 2, Commercial Complex
Boxue Road, Ningjiang District
Songyuan City, Jilin Province
China